AS A QUALITY EXPERT
Quality issues are always based on personal conceptions and
feelings. Even quality leadership represents and requires always
opinions. And this is how it should be! Very relevant are the opinions
of company leaders and other influential persons at the national
level, because those opinions have the best possibilities to be
realized. And person's own developmental foundations and awareness
have a strong impact on his / her understanding and behavior regarding
quality at the present time, and that correspondingly influence
on the decisions and actions to enter the future. Quality issues
are not objective, not even at a meta-level.
On these web pages of Quality Integration I have presented my insights,
beliefs, and ideas on quality integration. That is based on my experiences
from my own work history and cooperation with a lot of significant
people and organizations world-widely. On this particular page you may find some information
on me for this context.
and my wife Eila in Nairobi, Kenya, in October 2011
TO CONTACT ME?
Mr. Juhani Anttila
Mailing address: Rypsikuja 4, FIN-00660 HELSINKI, Finland
Telephone: +358 (0)9 7246 981,
Mobile phone: +358 (0)400 411 635
Social networks: Facebook, Linkedin, Twitter, Ecademy, Plaxo, Xing, etc.
I have several e-mail addresses
depending on the purpose and my activity role as follows:
1. As a member of Telecon Experts
Community (the preferred e-mail address):
2. As the independent expert - Venture Knowledgist(*) of Quality
- e-mail: juhani.anttila@QualityIntegration.biz
- Internet home page: http://www.QualityIntegration.biz
- weblog: http://qiblog.blogspot.com
3. As a member of the expert network and the Innovation Board at
- e-mail: email@example.com
. As a lecturer of The international
institute of management in technology (iimt) at Universite de
5. Extra e-mail address, e.g. for very big multi-MB messages:
- juhani.anttila@QualityIntegration.net or
6. E-mail address as an alumnus of the University of Helsinki:
Mr. Juhani Anttila - Venture Knowledgist(*) Quality Integration
I am living in Helsinki, Finland. I was
graduated at Helsinki
University of Technology
(now Aalto Universsity) in 1967 (M.Sc. -
, Telephony and Electronics),
and completed General Management Programme for Specialists at Cranfield
University School of Management, UK in 1997. I have been International
Academician for Quality (Member of the
for Quality, IAQ) from 1995.
I have has been professionally
involved more than 40 years with different quality related tasks and positions,
and during that period worked 35 years for the leading Finnish telecommunications
service operator, Sonera Corporation (earlier Posts and Telecommunications
of Finland and Telecom Finland Inc. and later TeliaSonera
I have been broadly
involved with national and international standardization of telecommunications
systems, information security management, and quality and dependability management, e.g. from 1980
I have been an active member of the international standardization
committee ISO TC 176 (standards
for quality management and assurance) and of the corresponding national
. I have been a member of the various drafting groups
for the ISO 9000:1987, 9000:1994, 9000:2000, and ISO 9000:2008/9 standards and and for projecting the next generation of the standards.
I have served as an expert of telecommunications and quality / reliability
in many national and international projects including some developing
countries. 1990-94 I was the chairman of the criteria committee
of the Finnish National Quality Award, and in 1993 Assessor of the
European Quality Award (EFQM).
I was many years from 1970's to
90's as board member in the Finnish Society for Quality (now Excellence
Finland, a full member of EOQ, European Organization for Quality),
1984-87 President of the Finnish Society for Quality and from 1998
Honorary Member of the Society. Recently I was many years
as the chairman of public service quality sector of the Excellence
Finland. Several years I was the responsible expert for international
contacts of the Finnish Society for Quality including EOQ General
Assembly and bilateral scientific-technical cooperation between
Finland and some other countries. 1994-96 I was Vice President
of EOQ (European Organization for Quality).
From 2005 I was a Honorary Fellow member of the Quality
and Productivity Society of Pakistan. I have country experiences
from more than 40 different countries related to the professional
quality management linked activities.
I am a member of several professional
societies, incl. Finnish Society for Quality, Finnish Association
of Electrotechnical Engineers, Finnish Information Processing Association,
and Society of Signals Officers.
I have a lot of publications including
contributions in professional periodicals, conferences, seminars,
etc in the fields telecommunications, quality / reliability, and
information security. I was the Chairman of the technical programme
committee of EOQ'93 Helsinki World Quality Congress sponsored by
EOQ, ASQ, Juse and IAQ.
retiring from Sonera Corporation from the position of Vice President
Quality Integration in 2003 I have been an independent international
expert, Venture Knowledgist (*) Quality Integration, acting in my
national and international professional networks, lecturing at several
universities, including Helsinki Technical University (Master of Quality Programme), Universite de Fribourg (iimt, Executive education), Schwitzerland (2004-2011), University of Oulu, and
University of Lapland, Rovaniemi Finland, acting as a Visiting Researcher at Aalto University (School of Science), Helsinki, and helping selected
business, public, and voluntary organizations in their development
of quality management. I have also been as a member or a chaiman
in the boards of a few small high tech companies.
Today I am working with concrete domestic and international
cases of the quality management/integration in a broad sense, e.g.
covering the following actual topics:
1. Quality of strategic management in different kinds of organizations
2. Quality management in networked environments (e-business)
3. Quality management and tacit knowledge, e.g. collaborative organizational
4. Regional quality, i.e. quality in territories with multi-actor
clusters of organizations
5. Information security management
6. Management of business crises
Additionally I have also worked with more traditional QM and QA questions.
I am continuously working with large global networks of experts
and actors from quality and other specialized disciplines.
I have been awarded with:
- The Golden Medal for Life's Work
from the Central Chamber of Commerce of Finland
- Signals' Organization Cross of Merit from the Signals' Guild
- Military Merit Medal from the Chief of Defence of Finland
- The Golden Medal from the Finnish Society for Quality
- Yoshio Kondo Prize from the International Academy for Quality (IAQ)
- The Founders Medal from the International Academy for Quality (IAQ)
See also my profiles in LinkedIn
(*) " In the venture survey ... many ... reported
they had considered raising "knowledge investement" -
not mere capital investement. ... We might call these knowledge
investors "knowledgists" as opposed to capital
investors or capitalists. ... The ones who had successfully
raised "knowledge investment" from fellow-entrepeneurs
had following arguments:
- "They invest brains and experience, the value of which is
hard to evaluate in dollar terms."
- "Money - per se - is less meaningful than knowledge on how
to spend it."
- "Contacts and doors opened shape a firm's future more than
mere dollars on the balance sheet.
... While (monetary) capital has no personality, knowledge comes
"attached to such a thing." "
(Ref.: M Seppä, T Rasila: The
V2C phenomenon: Pushing ventures to capital, e-Business research
forum eBRF, Tampere 2001)
It is, in general, natural that
a venture knowledgist appreciates free
and open contents of information in expert communications.
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