"You can't solve a problem on the same level you created it."

- A. Einstein

 

 

 


LINKS

In the Internet, there are a lot of informative material available relating to the substance domain of quality management. Finding relevant materials and discussion groups is easy through search engines and directories.

The following links are most important because they relate to the general internationally recognized information for understanding and developing quality integration in any kind of organization:
1. Quality management and quality assurance standardization - ISO/TC176
2. ISO 9000 standardization - ISO/TC176/SC2
3. Deming Application Prize
4. The Malcolm Baldrige National Quality Award
5. The EFQM Excellence Model

 


Juhani Anttila